Account & Login Issues

I forgot my password

Have you tried our Password Reset page?

If you’ve already tried to reset your password, but haven’t received an email from AlphaDiscounters, check your Junk or Spam folder.

If you can’t access your email, try resetting that first through your email provider.

If you have recently updated your password, your old password could still be saved in your browser, try clearing it and re-typing in your password.

My password isn't working

Sometimes for added security, we have to authorize your account access via email. Please check your inbox for an email from AlphaDiscounters with more details.

If you recently changed your password and are having trouble with it, your browser may have an old password saved. Try clearing any saved passwords and re-entering your new one.

And if you haven’t yet tried resetting your password, please visit our Password Reset page?

If you have not received an email from us and are unable to log in, please contact us through our hotline service:
For buyers
For seller

I do not have an AlphaDiscounters account but i need assistance

You can quickly set up an AlphaDiscounters account from our Create Account page.

If you need more help creating an account, please contact us through our hotline service:
For buyers
For seller

I cannot create an account

Sorry that you’re having trouble creating an AlphaDiscounters account.

Have you tried our Create Account page.

If you need more help creating an account, please contact us through our hotline service:
For buyers
For seller

I want to delete my account or part of its data

If you want to delete your account or part of its data, please fill out the data deletion form.