Privacy Notice
Last updated: December 14, 2022.
What Personal Information About Customers Does AlphaDiscounters Collect?
For What Purposes Does AlphaDiscounters Use Your Personal Information?
What About Cookies and Other Identifiers?
Does AlphaDiscounters Share Your Personal Information?
How Secure Is Information About Me?
What Information Can I Access?
Are Children Allowed to Use AlphaDiscounters Services?
Conditions of Use, Notices, and Revisions
Examples of Information Collected
Merchant Prices of partner sellers — cookies
What Personal Information About Customers Does AlphaDiscounters Collect?
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Alphadiscounters.com and its affiliates (collectively “AlphaDiscounters”) collect and process your personal information through AlphaDiscounters websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together ” AlphaDiscounters Services”). By using AlphaDiscounters Services, you are consenting to the practices described in this Privacy Notice
We collect your personal information in order to provide and continually improve our products and services.
Here are the types of personal information we collect:
Information You Give Us:
We receive and store any information you provide in relation to AlphaDiscounters Services. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our AlphaDiscounters Services.
Personal Data We Collect
In the context of providing the AlphaDiscounters Services, we may collect and further process the following personal data about you, depending on the functionalities you use:
Identification information, such as first and last name, AlphaDiscounters username of registered user, password and date of registration, if you log in with your AlphaDiscounters account.
Identification data, such as username/user registration number, profile photo, date of birth, e-mail, gender, if you connect with a third-party provider account (Facebook, Google+, Apple).
Contact details such as email address, postal address, telephone number.
Additional information when you use the AlphaDiscounters Cart, such as cart products, order number and date, delivery status, order amount and shipping costs, information regarding any order cancellation, change or return, IBAN and name of beneficiary bank account (including any relevant proof), name of holder, expiry date and pseudonymous bank card number (in the format 123456XXXX7899).
We do not have access to your full bank card details as we apply the strong PCI (Payment Card Industry) security and encryption standards. At AlphaDiscounters, you can make your payments carefree!
Information we receive when you tell us what you think of the AlphaDiscounters Services, such as your comments, images, product and store ratings (including any photos, receipts and order number you send us), satisfaction surveys, questions and answers, and comments or your suggestions for us to improve (including text, audio and/or video messages you send us).
Free text information and any reference of a represented company, which we receive in the context of submitting a question from you to a B2B store, through the special AlphaDiscounters contact form.
Information we collect through tools such as cookies and using local storage, such as your AlphaDiscounters searches with any filters or other sorting/comparison options, the products you view, the details of purchases you make with the AlphaDiscounters Cart, the your interaction with the AlphaDiscounters Services and the functionalities of our website/app (such as your marking products as “Save”, “Favorite”, “I have”), your transition to a partner store website, the purchases you make on websites of certain partner stores, technical issues of errors and security of navigation and transactions, the IP address, the type and manufacturer of your device, the type of browser, the type and version of the operating system or application you are using, your origin on AlphaDiscounters from another website, advertising identifiers, and other general statistical information about our users.
Voice recording, in limited cases, when you call our customer service center.
Evidence of your transactions (receipts, payments, shipments, returns, cancellations, compensations, etc.) that you make through the websites of partner merchants, in limited cases of suspected fraud.
Information from Other Sources:
We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
For What Purposes Does AlphaDiscounters Use Your Personal Information?
We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot, and improve AlphaDiscounters Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the AlphaDiscounters Services.
Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with AlphaDiscounters Services.
Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from seller’s information regarding place of establishment and bank account information for identity verification and other purposes.
Communicate with you. We use your personal information to communicate with you in relation to AlphaDiscounters Services via different channels (by phone, email, chat).
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. To learn more, please read our Interest-Based Ads notice.
Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, AlphaDiscounters, and others. We may also use scoring methods to assess and manage credit risks.
What About Cookies and Other Identifiers?
To enable our systems to recognize your browser or device and to provide and improve AlphaDiscounters Services, we use cookies and other identifiers. Information about cookies and how we use them, please read our Cookies Notice.
Does AlphaDiscounters Share Your Personal Information?
Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with subsidiaries Alphadiscounters.com, S.A. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Transactions involving Third Parties:
We make available to your services, products, applications, or skills provided by third parties for use on or through AlphaDiscounters Services. For example, you can order products from third parties through our stores. You can tell when a third party is involved in your transactions, and we share customers’ personal information related to those transactions with that third party.
Third-Party Service Providers:
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers:
As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Alphadiscounters.com, S.A., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of AlphaDiscounters and Others:
We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of AlphaDiscounters, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
We design our systems with your security and privacy in mind.
We work to protect the security of your personal information during transmission by using encryption protocols and software.
We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your AlphaDiscounters account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.
What About Advertising?
Third-Party Advertisers and Links to Other Websites:
AlphaDiscounters Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at AlphaDiscounters, including interest-based ads, please read our Interest-Based Ads notice.
Use of Third-Party Advertising Services:
We provide ad companies with information that allows them to serve you with more useful and relevant AlphaDiscounters ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, household settings, and purchase history in the “Your Account” section of the website.
What Choices Do I Have?
If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our AlphaDiscounters Services also include settings that provide you with options as to how your information is being used.
As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the AlphaDiscounters Services.
You can add or update certain information on pages such as those referenced in What Information Can I Access? When you update information, we usually keep a copy of the prior version for our records.
If you do not want to receive email or other communications from us, please adjust your Customer Communication Preferences. If you don’t want to receive in-app notifications from us, please adjust your notification settings in the app or device.
If you do not want to see interest-based ads, please adjust your Advertising Preferences.
The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of AlphaDiscounters Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in. For more information about cookies and other identifiers, see our Cookies Notice.
If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser.
You can manage the recommendations you receive in our store here, remove recommendations you don’t want to see here by selecting View All and Manage then selecting the Remove Items toggle that appears at the top of the page, and edit your browsing history here.
You will also be able to opt out of certain other types of data usage by updating your settings on the applicable AlphaDiscounters website (in “Manage Your Content and Devices”), device, or application.
Most non-AlphaDiscounters devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device’s settings menu.
If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
If you are a seller, you can add or update certain information in Supplier Central, update your account information by accessing your Supplier Account Information, and adjust your email or other communications you receive from us by updating your Notification Preferences.
If you shop in our physical stores, you can manage how certain data is used to analyze the performance of our products and services, as well as learn more here.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, please contact Customer Service. Depending on your data choices, certain services may be limited or unavailable.
Are Children Allowed to Use AlphaDiscounters Services?
AlphaDiscounters does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use AlphaDiscounters Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian.
For more information, please see our Children’s Privacy Disclosure.
Conditions of Use, Notices, and Revisions
If you choose to use AlphaDiscounters Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the Republic of Greece. If you have any concern about privacy at AlphaDiscounters, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Examples of Information Collected
Information You Give Us When You Use AlphaDiscounters Services
You provide information to us when you:
search or shop for products or services in our stores;
add or remove an item from your cart, or place an order through or use AlphaDiscounters Services;
download, stream, view, or use content on a device or through a service or application on a device;
provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile;
upload your contacts;
configure your settings on, provide data access permissions for, or interact with an AlphaDiscounters device or service;
provide information in your Supplier Account, Developer account, or any other account we make available that allows you to develop or offer software, goods, or services to AlphaDiscounters customers;
offer your products or services on or through AlphaDiscounters Services;
communicate with us by phone, email, or otherwise;
complete a questionnaire, a support ticket, or a contest entry form;
upload or stream images, videos or other files to AlphaDiscounters Services;
compile Playlists, Watch lists, Wish Lists or other gift registries;
participate in Discussion Boards or other community features;
provide and rate Reviews;
specify a Special Occasion Reminder;
employ Product Availability Alerts, such as Available to Order Notifications.
As a result of those actions, you might supply us with such information as:
identifying information such as your name, address, and phone numbers;
payment information;
your age;
your location information;
your IP address;
people, addresses and phone numbers listed in your Addresses;
email addresses of your friends and other people;
content of reviews and emails to us;
personal description and photograph in Your Profile;
images and videos collected or stored in connection with AlphaDiscounters Services;
information and documents regarding identity, including Social Security and driver’s license numbers;
corporate and financial information;
credit history information;
device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other AlphaDiscounters devices.
Automatic Information:
Examples of the information we collect and analyze include:
the internet protocol (IP) address used to connect your computer to the internet;
login, email address, and password;
the location of your device or computer;
content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
AlphaDiscounters Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
version and time zone settings;
purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Top Sellers;
the full Uniform Resource Locator (URL) clickstream to, though, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
phone numbers used to call our customer service number, and
images or videos when you shop in our stores, or stores using AlphaDiscounters Services.
We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.
Information from Other Sources:
Examples of information we receive from other sources include:
updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
information about your interactions with products and services offered by our subsidiaries;
search results and links, including paid listings (such as Sponsored Links);
credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.
Information You Can Access
Examples of information you can access through AlphaDiscounters Services include:
status of recent orders (including subscriptions);
your complete order history;
personally identifiable information (including name, email, password, and address book);
payment settings (including payment card information, promotional certificate and gift card balances, and 1-Click settings);
email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
your content, devices, services, and related settings, and communications and personalized advertising preferences;
content that you recently viewed;
Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);
If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in Supplier Central.
Why we collect them
Your above personal data will be processed by us exclusively to serve the following purposes and according to the following legal bases:
Contract
AlphaDiscounters processes your data to be able to offer you the AlphaDiscounters Services you choose to use, such as new member registration and account management, managing your ‘Save’, ‘Favorite’, ‘I have’ options, submitting and managing your questions, reviews, comments and images through our website/app, including the use of special electronic contact forms, servicing your order with the “AlphaDiscounters Cart”, including managing changes/returns, informing you about progress of your order with the “AlphaDiscounters Cart” via Facebook Messenger if you explicitly choose it, the calculation of the pricing of the cooperating stores depending on the transitions to their websites or the purchases you choose to make, as well as providing telephone or electronic service and support to our users.
This includes the contractually necessary recording of calls to our users’ call center, when you submit a request to us related to your order in the “AlphaDiscounters Cart” and which we may need to be able to prove.
Legal interest
It is AlphaDiscounters legitimate interest to carry out checks to prevent transaction fraud or malicious use of the AlphaDiscounters Services, as well as for the smooth operation and security of its systems, to confirm the authenticity of registered users (in order to submit comments and ratings that respond to reality), to analyze consumer trends and the profile of its users for internal research and development purposes and to direct suggestions for submitting an answer to another user’s query or product/partner store review, to specific users.
In particular, as part of the aforementioned fraud prevention controls, it is in AlphaDiscounters legitimate interest to request and receive from you and/or directly from partner merchants (or process already existing) evidence of transactions (receipts, payments, shipments, returns, cancellations, refunds, etc.) made by AlphaDiscounters users through the respective merchant partner websites. In this way, it facilitates the early detection and legal treatment of cases of fraud or misuse of AlphaDiscounters Services, by users and/or partners of AlphaDiscounters, with the ultimate goal of defending both the orderly functioning of the market and the reputation of AlphaDiscounters.
Also, to our registered users, based on electronic communications legislation, we have a legitimate interest to send satisfaction surveys and other general or personalized promotional communication through various channels, such as e-mail, SMS/Viber/Whats`App message, notification (push notification) in the AlphaDiscounters App and through social media ads. To achieve this, we automatically process your contact information (e-mail address, telephone number, IP address), advertising identifiers, as well as information about your profile and purchases. You can activate or deactivate such promotional communication or choose the communication channels you want, either through the settings in your profile (as a registered user),
Legal obligation
AlphaDiscounters is obliged by law to cooperate with the competent authorities to combat specific incidents concerning in particular purchases made through our website/app and which are deemed to be suspicious of fraud, unauthorized use or theft of a bank card, etc. We are also obliged by law to manage and respond to your requests regarding the protection of your personal data.
Public Data
By using the functions of submitting ratings, answering other users’ questions, etc., each user acknowledges that the information they provide, which may reveal their personal preferences, habits or even sensitive personal health data, is expressly made public by them for this purpose. Accordingly, AlphaDiscounters, relying on this voluntary act of disclosure on the part of the users, processes said data for the above purposes.
Consent
Based on your consent, we will process text, audio and/or video data that you may choose to share with us, through the Video Ask functionality on the AlphaDiscounters website, in order to submit questions, suggestions for improvement or express your interest in participating in a AlphaDiscounters user survey.
Also, on a limited, sample number of calls to our customer service call center, we will ask for specific consent to record the call, for call center training and quality assurance purposes, regardless of any contractually required recording.
In addition, if you consent to the use of technologies such as cookies and local storage on your device, information is automatically collected about you to provide you with a top-notch personalized AlphaDiscounters experience, to help you find what you are looking for more easily, for the analysis of our traffic, as well as for commercial use by our partners.
Web page
More information on how we use tools such as cookies on our website can be found at Cookies Policy of AlphaDiscounters, as well as in the “AlphaDiscounters Analytics – Cookies” and “Merchant Partner Pricing – Cookies” examples below. You can at any time change your choice of cookies and withdraw your consent at the bottom of the AlphaDiscounters Cookies Policy.
Also, when simply searching for products, you can allow your browser to automatically notify us of your exact location (spot). We will rely on your consent in order to show you better search results. You can remove this site and withdraw your consent only directly from your browser’s site privacy settings.
AlphaDiscounters App
In particular, if you use the AlphaDiscounters app, more information about how we use tools such as the use of local storage can be found in the Privacy Settings of the AlphaDiscounters app (Profile > Privacy & Terms > Privacy Settings), as well as in the “AlphaDiscounters App” example below. You can at any time change your choice for these tools and withdraw your consent, through the Privacy Settings of the AlphaDiscounters app.
Also, when using the AlphaDiscounters app we will ask you if you wish to allow AlphaDiscounters access to the exact location (spot) of your device. In the context of the simple product search function, this acts as your consent to show you better search results (nearest stores and products). You can disable this site access authorization and withdraw your consent only directly from your device’s privacy settings.
Merchant Prices of partner sellers — cookies
How it works
AlphaDiscounters services are funded by receiving commissions from partner sellers. In order to make this possible, various partner billing models are used, including the Mixed CPC/CPS billing model, in which billing is done either for a click (going to its website) or for a sales commission, depending on the product category, as well as depending on the specific AlphaDiscounters Service, S.A. product search and user referral to the trading partner’s website, AlphaDiscounters shopping cart, etc. In this context, the transaction details of the user using the AlphaDiscounters Services are processed by us. and for the purposes of billing for Services based on existing transactional relationships of users (registered or not) with us,
Mixed CPC/CPS Billing Model
In particular, if the partner billing model for sending users to your site is a Mixed CPC/CPS billing model, in which billing is carried out – depending on the category of goods – either per click or with a commission on sale, the commission calculation will be made partially with a relative record of the user’s purchase (as well as his session to it for documentation purposes) using cookies. In this case, certain cookies are considered Necessary by us to continue providing our Services to users, which is the only way to reliably calculate and settle our respective fees and commissions to partners arising from the use of our Services. For this reason, these cookies work without your consent.cookie notice. You can see in detail in the “Necessary” category which cookies we and our partners use in the context of invoicing and commissions from your purchases.
Due to the common purpose and means of processing, as well as only with respect to payment calculation elements in the CPC/CPS Mixed Billing Model described below, by law we are considered joint controllers with the relevant trading partner with whom we sign confidentiality provisions of special contractual agreements. In any case, we ask you to contact us as a competent communication channel with any request regarding the use of this technology.
What is being recorded?
The recorded purchase events (and the session to it) are the transition from AlphaDiscounters to the partner store, visiting the pages of the partner store, buying specific products and their details (order number, amount, goods, payment method, etc.), viewing time, IP address, data related to the corresponding device (for example, the version of the operating system, connection via an application or the Internet, the version of its browser, for technical support and debugging of the billing model). The above is related to the order ID, which does not directly identify the user for AlphaDiscounters. For other categories of data collected by AlphaDiscounters when activating the AlphaDiscounters Analytics service, see the corresponding example above.
The user information that we receive from partner websites in the above way can be directly linked to this user’s AlphaDiscounters account (AlphaDiscounters username) only after his own special action (for example, “Save my order on AlphaDiscounters”).
Otherwise, the data collected under the CPC/CPS mixed billing model may be considered personal data in accordance with applicable data protection laws, since they can identify an individual (although not directly identifying that individual). For this reason, true to our values of maximum protection of our users, we treat them in any case and in full as personal data, and we apply all appropriate technical and organizational security measures in this regard.
Relationship with AlphaDiscounters Analytics
It is emphasized that the CPC/CPS mixed billing model works in parallel and partially independently of AlphaDiscounters Analytics. That is, if you have not given your consent to the use of Performance cookies on Alphadiscounters.com, any purchases that you can make on the trading partner’s website will be registered only for the purpose of calculating and invoicing the relevant commission through “Billing”. Cookies are necessary, and not for the purposes of analysis, statistics, etc. However, if you have given your consent to the use of Performance cookies on Alphadiscounters.com, any purchases that you make on the trading partner’s website will be recorded both for the calculation and billing of the relevant deliveries, as well as for the purposes of analysis, statistics creation, etc. using AlphaDiscounters Analytics performance cookies.
How long do we keep them?
The browsing information collected by AlphaDiscounters using cookies, taking into account the Mixed CPC/CPS billing model, is considered by AlphaDiscounters as contractual personal data that can confirm the transaction and support any legal claims by AlphaDiscounters. For this reason, AlphaDiscounters will store this data for no more than five (5) years. Then these data will be deleted or completely depersonalized (that is, they will cease to be considered personal data by law).
B2B communication
If you want to contact a B2B partner store by sending a question through a special AlphaDiscounters contact form (“Request information”), you will be asked to enter an email address (filled in automatically if you are logged in to your account) and in any text the content of your request. If you wish, you can also specify your name and any company you represent.
The usefulness of mandatory information is to allow the partner B2B store to contact you, and optional information is to allow the partner B2B store to get a clearer idea of your question. For these purposes and in the context of the provision and billing of AlphaDiscounters Services selected by you, the above data is collected and processed by us, including their transfer to the relevant B2B partner store.
After filling out this special AlphaDiscounters contact form, you will receive an email from us confirming the submission of your question, and then direct contact with the B2B partner store to which you sent your question
AlphaDiscounters App
You can, instead of navigating through the AlphaDiscounters website, download the AlphaDiscounters app (AlphaDiscounters app) to your mobile device with Android or iOS software.
Connection
You do not need to be a registered user to use the AlphaDiscounters app, however several of its features are only available to registered users (shopping cart, bookmarking, etc.). You can connect to the already existing registered user account you have, via Facebook, Google, AlphaDiscounters, or even Apple, if you have a device with iOS software. In cases of connection through a third party provider, the corresponding username, any e-mail and other connection details, such as a profile photo, will be used.
As a logged-in user, whether you use the AlphaDiscounters Services through our website or through the AlphaDiscounters app, your searches, saved addresses, “Favorites”, filters, the contents of your cart, etc., are stored in your profile, so you can continue your purchases and searches seamlessly from the website to the AlphaDiscounters app and vice versa.
Access to the site
When using the AlphaDiscounters app, we will ask you if you want to allow AlphaDiscounters access to the exact location (spot) of your device. This will result in us being able to show you products and stores that are closest to you.
Also, if you use functions such as shopping with the “AlphaDiscounters Cart”, the store “distance” filter, saving an address in your profile or want to know the exact calculation of the final price of a product, including shipping costs, you must to know your address, so we will ask for your authorization to automatically access your device’s exact location (spot), unless you have already given us such authorization. When you give us such authorization, we do not permanently track your current location, but only receive it at the specific time it needs to be auto-populated in one of the above fields and for that purpose only.
Alternatively, you can of course enter your address manually where necessary.
Logging tools
On the vast majority of websites (including ours), cookies are used to personalize content, analyze traffic, etc. On the contrary, in apps (including the AlphaDiscounters app) cookies are not used to achieve these personalization and analysis purposes, but other kinds of tools, such as using local storage.
As soon as you open the AlphaDiscounters app for the first time, we will inform you about the use of these tools and ask for your consent to activate those that are not necessary for the operation of the app. You can at any time be updated in detail and/or change your choice through the Privacy Settings of the AlphaDiscounters app (Profile > Privacy & Terms > Privacy Settings), even if you are not logged in to your account or do not even have a registered user account.
As some pages through the AlphaDiscounters app are technically opened as web pages, cookies may also be placed in your preferred browser. For any AlphaDiscounters cookies, we refer you to its detailed information cookies policy by AlphaDiscounters.
For the rest, what is generally stated in the entirety of this policy also applies to the AlphaDiscounters app.
Our Commitments
At AlphaDiscounters we take your privacy seriously. We take appropriate technical and organizational measures every day, in accordance with the latest technological standards and applicable legislation, in order to ensure that the processing of your personal data, either by us or by third parties on our behalf, is lawful, appropriate and has the appropriate level of security to prevent any unauthorized or accidental access, editing, deletion, alteration or other use thereof.
For example, in order to ensure the privacy of your information as best as possible, we use strong encryption on all our pages.
Your Rights
You can check, correct and/or delete your data at any time through your profile settings if you are a registered user. For example, you can request deletion of your account, use your account settings to exclude your data from certain forms of processing, opt out of receiving informative e-mails, disable certain types of notifications, etc.
More generally, according to the legislation on the protection of personal data, you have and can exercise the following rights, after verifying your identity:
the right of access, i.e. the right to be informed on the one hand whether your personal data is being processed by AlphaDiscounters and on the other hand to receive further information about the processing being carried out;
the right to request the correction of any inaccurate personal data of yours or their completion (correction of postal address);
as well as if the conditions of the legislation are met:
the right to erasure;
the right to portability, i.e. the right to receive and transmit to another controller your personal data, which you have given to AlphaDiscounters, in an appropriate format;
the right to restrict processing;
the right to withdraw at any time the consent you have given us, without this withdrawal affecting the legality of the processing of personal data carried out before this withdrawal.
Specifically, regarding the use of technologies such as cookies, you can at any time change your choice and withdraw your consent by changing your options at the bottom of AlphaDiscounters Cookies Notice.
In addition, regarding your exact location through a browser, you can remove this location and withdraw your consent directly from your browser’s location privacy settings.
In addition, especially if you use the AlphaDiscounters app, regarding the use of technologies such as local storage, you can at any time change your choice and withdraw your consent by changing your options through the Privacy Settings of the AlphaDiscounters app (Profile > Privacy & Terms > Privacy Settings).
In addition, regarding the authorization of access to the precise location of your device, you can deactivate this authorization and withdraw your consent, directly from the privacy settings of your device.
In case of exercising the rights of correction, deletion and limitation of your data, these requests will also be forwarded to the third party recipients to whom this data may have been disclosed by us, in the context of providing the AlphaDiscounters Services.
The exercise of your above rights is done by submitting your relevant written request to AlphaDiscounters, to which we undertake to respond within a period of one (1) month from its receipt. This deadline can be extended for two (2) additional months due to the complexity of the request and/or the large volume of requests.
Personal Data Contact Information
For any question, clarification or request regarding the processing of your personal data, please contact AlphaDiscounters personal data protection officer:
Please contact us at:
Att: Legal Department
AlphaDiscounters S.A.
Data Protection Officer 3is Septemvriou 144 – Republic of Greece, PO BOX 112 51 Athens
Email: [email protected]
Right of Termination
In the event that you consider that we have not adequately satisfied your request and the protection of your personal data is affected in any way, you can file a complaint:
Greece: Through special web portal to the Personal Data Protection Authority (Athens, Kifisias Avenue 1-3, PO Box 115 23 | phone: +30 210 6475600). Detailed instructions for submitting a complaint are provided at web page of the Greece Authority.
Cyprus: Office of the Commissioner for Personal Data Protection (Iasonos 1, 2nd floor, 1082 NICOSIA | PO Box 23378, 1682 Nicosia). email: commissioner[at]dataprotection.gov.cy |https://www.dataprotection.gov.cy