Conditions of Use

Last updated: December 14, 2022

APPLICATION AND ACCEPTANCE OF THE TERMS

Welcome to Alpadiscounters.com!

Terms of Use of services provided through a search engine and a website located at the Internet address www. Alpadiscounters.com. (hereinafter referred to as the “web page”) by ALPHADISCOUNTERS S.A. (hereinafter referred to as the “Company”) Republic of Greece with TAX NUMBER 801968309 and no. REGISTRATION NUMBER – GEMI 167239301000.

The legal use of the services provided means your unconditional acceptance of the terms set out here and your compliance with the current Greek and European Union legislation governing the transactions in question when using these services. Acceptance of the conditions set forth in this document does not in any way imply the conclusion of any form of employment relationship, cooperation or partnership with the Company.

When you visit or shop at Alpadiscounters.com., use AlphaDiscounters products or services, use AlpaDiscounters applications for mobile, or use software provided by AlpaDiscounters in connection with any of the foregoing (collectively, “AlpaDiscounters Services”). By using the AlpaDiscounters Services, you agree, on behalf of yourself and all members of your household and others who use any Service under your account, to the following conditions.

CONFIDENTIALITY

Our privacy policy describes to us how the Company manages the data of users of its services. As described in the Privacy Policy, the collection and further processing of this data is necessary both in the context of using the services provided by the Company and for other legitimate purposes specified in our Privacy Policy.

The management and protection of the personal data of the visitor, user and participants of the Website are governed by these terms and Conditions, the AlphaDiscounters Privacy Notice , as well as the relevant provisions of Greek and European legislation. In any case, the Company reserves the right to change the terms of personal data protection, within the framework of current legislation.

The website, as well as some partner stores, also use small text files (cookies), the functions and purpose of which are described in detail in the Cookie Notice.

In no case does the Website delete the personal data of participants, even if they are participants who are prohibited from using its services. The final deletion from the database of the Site can be made only in cases where the participant himself wishes it and subject to the principle of transaction security, ensuring the reliability of the system. Participants who wish to receive information about their personal data stored on the Website for their final removal from the Website database or to exercise any of their rights provided for by law, in accordance with the AlphaDiscounters Privacy Notice, they must submit an appropriate request by sending a letter to the address @ AlphaDiscounters via email, with which they have registered on the Site, in which they must indicate their full name and phone number, which must match the information registered in the database of the Site for identification purposes.

COPYRIGHT

All content included in or made available through any AlphaDiscounters Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of AlphaDiscounters or its content suppliers and protected by Greece, European Union and international copyright laws. The compilation of all content included in or made available through any AlphaDiscounters Service is the exclusive property of AlphaDiscounters and protected by Greece, European Union and international copyright laws.

TRADEMARKS

Graphics, logos, page headers, button icons, scripts, and service names included in or made available through any AlphaDiscounters Service are trademarks or trade dress of AlphaDiscounters in the Greece, European Union and other countries. AlphaDiscounters trademarks and trade dress may not be used in connection with any product or service that is not AlphaDiscounters, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits AlphaDiscounters. All other trademarks not owned by AlphaDiscounters that appear in any AlphaDiscounters Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by AlphaDiscounters.

ACCESS TO THE WEBSITE AND REGISTRATION OF PARTICIPANTS

The condition for the participation of users and registered participants of the Website and the use of the Company’s services is the acceptance of these terms of use, which have been determined in accordance with the applicable laws of Greece and the European Union. In case of violation of any of these conditions, the Company reserves the right to block users or remove Site members at any time. The user can register as a member of the Website by entering and confirming his email address and choosing a password.

The information that users provide to the Company or other participants either during the registration of a participant or when publishing on the Website forum is defined as “personal data and information”. Personal data and information must comply with the following conditions:

They must not be false, inaccurate or misleading.

They should not directly or indirectly lead to the deception of third parties or be directed to the sale of items whose disposal is contrary to the current legislation.

They must not contradict the provisions of the current Greek and European legislation, including provisions concerning export issues, consumer protection, unfair competition, discrimination or misleading advertising, protection of intellectual or industrial property, trade secrets or personal rights.

They must not contain viruses, Trojans, worms, bots or any other program code that can intentionally cause damage or lead to data loss both on the computers of participants/guests and on the system as a whole, and should not lead to the loss of resources, services or functions of the Website or Companies partially or completely related to our communication providers or other partners;

They should not directly or indirectly relate to products or services that are expressly prohibited here.

In order to properly use the information provided by the Company’s users and prevent possible violations related to their content, we check and additionally process this information. The Company undertakes to process this information in accordance with these terms of use.

Access and use of the Website services must be carried out in accordance with these Terms of Use. It is prohibited to use any method of monitoring the Website or to copy part or all of its working mechanism or its contents without the prior written permission of the Company. In particular, it is prohibited to use any program or other method of interfering with the mechanism of the Site or any record contained on it. Any actions that load or abuse the website’s search engine and its technological infrastructure are also prohibited. It is noted that most of the content of the Website belongs to members or partners of the Company and is used with their permission. Therefore, copying is prohibited,

The Company reserves the right to temporarily or permanently prohibit the use of its services to any user of the Website who, at the sole discretion of the Company, does not comply with these Terms of Use or applicable law. The Company may exercise this right in cases of obscene or offensive statements by the user to the Company’s employees, providing false registration data or unauthorized use of payment means. If a participant is suspended or prohibited from using the services of the Website, he is not allowed to re-register or use the services of the Website without the prior written consent of the Company.

SERVICE MODE

The information transmitted by the Website to its users about the products displayed on it by thematic categories is purely informative in nature and purpose, and is constantly updated and changed with a maximum update frequency of 2 hours (at the choice of the store) or 24 hours every other case. Under no circumstances will the Company be liable for compensation or compensation for any direct or indirect losses and positive or collateral damage, even in the future, that may be caused by this information.

The Website provides direct access to other websites and/or email addresses, in the content of which it cannot interfere, and therefore, of course, does not bear any responsibility and does not give any guarantees regarding their content. In addition, the Website is not responsible for the accuracy and correctness of the information provided above, as this is information found on other websites and collected either by the manufacturers of these products or as information transmitted by online stores that provide them for sale.

The Company recommends that users of the Website familiarize themselves with the relevant product page of online stores, as well as with the manufacturers’ page, in order to verify the accuracy of the information received about the result and get more detailed information about the characteristics of the product of their choice.

The display of search results (product – price – store) depends on the correct use of keywords, as well as on the description of the product in online stores and on the Website. When searching using search filters, and not by keywords, users should compare the characteristics of the displayed products with those indicated in online stores and on the pages of manufacturers of goods.

It is indicated that many products available both in foreign stores and in domestic stores selling goods from abroad are likely to differ in characteristics from analogues intended for the Greek and European market, and in some cases may be accompanied by instructions for use in English language and in other languages of the European Union countries.

It is clarified that the services provided by the Company to users are associated with significant technological, organizational and other business costs of the Company. However, the Company decided that these costs should not be borne by users, but by stores, in accordance with specific, maximally fair monetary commission calculations based on visits or purchases made by users on websites. stores, after their links to those on the website. The correct and accurate calculation of the above commission is a necessary financial element of the use of the Company’s services by users in the context of contractual relations arising between the Company and users as a result of the use of these services, in accordance with these terms. To do this, it is necessary to serve these transactional relationships and, in accordance with what is defined in the contract between us, for the Company to collect purchase data from user navigation on the Website and in partner stores, including through technological solutions such as cookies.

ELECTRONIC COMMUNICATIONS

When you use AlphaDiscounters Services, or send emails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other AlphaDiscounters Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

REVIEW STORE

To be able to evaluate the store, users must be registered and certified in the Website certification system. Certification concerns each user individually and is carried out by sending an SMS to his mobile phone, which must be registered by him on the AlphaDiscounters page. The confirmation process takes place only when registering the initial assessment of each user and extends to each subsequent assessment.

The ratings that will be published on the Website must necessarily, whether negative or positive, relate to the transaction of the user who publishes them (or registers them), must be accompanied by a valid document or order number so that confirmation can be made at any time with the relevant store. Ratings that do not indicate the reason for the rating or are limited to the description of the store or describe the experience of ordering/buying in a particularly modest form will be automatically removed from the Website or will be changed by their editors after a corresponding request from the company.

The Company and the administrators of the Website reserve the right, in accordance with the Privacy Policy, to request additional information from the user for the publication of the assessment (a photocopy of the document, an email with an order, etc. are tentatively mentioned). If the user does not provide them within a reasonable period of time from the date of the request, the assessment will be considered invalid and will be removed from the Website.

All negative ratings (Rating less than or equal to 3/5) are reported to the store to which they relate. Store managers have the right to position themselves within 3 days, describing events from their point of view, so that other users and Site visitors can be informed about the point of view of both sides. In all user ratings, as well as store reviews, it is not allowed to mention the names and surnames of users or employees of the company, as well as criminal infernal characteristics, slander or insults. In case of detection of such phenomena, the Company and the Site administrators reserve the right, at their discretion, or delete ratings and answers, ratings and answers should correspond to informal Internet etiquette. Reviews or responses written in capital letters of English (capital letters on the Internet indicate a conversation with a particularly loud voice) or written in English but using an English keyboard (paradigms), will be ignored by the administrators of the Website and will be removed from the system.

Each user has the right to evaluate each store only one (1) time by operation/document number. If a user registers more than one rating for the same store and they relate to the same order, additional ratings will be automatically removed from the ratings page. Users should talk in great detail about their experience when writing reviews, giving as many details about it as possible. Especially for negative assessments, texts based solely on oral conversations, texts exchanged between the parties and which are the subject of a dispute between the parties involved, and there is no written evidence confirming their correctness (e-mail, etc.) are not accepted.

Only the author has the right to delete the review without specifying a specific reason and as long as he does not violate the terms of this present. The participant must log in to the account with which he entered the store’s rating and find the specific rating that he wants to delete. To find it, in his account he will select “Reviews” and then “Store Reviews”. After finding a rating, he can select a rating review in the menu.

Positive ratings of the owner or employee of the store or an external partner of the store to his store or negative ratings of the owner or employee of the store to another store (which will not be accompanied by evidence, documents, order form, etc.) are considered invalid and immediately removed from the Site. In addition, such actions violate clause on misleading the consumer and may lead to the removal of the store from the Site.

It is noted that for calculating the average score of each store, only the ratings registered on the Website for the last twelve (12) months by users and accompanied by a valid document or order number are taken into account, regardless of whether these ratings were positive or negative.

PRODUCT DESCRIPTIONS

AlphaDiscounters attempts to be as accurate as possible. However, AlphaDiscounters does not warrant that product descriptions or other content of any AlphaDiscounters Service is accurate, complete, reliable, current, or error-free. If a product offered by AlphaDiscounters itself is not as described, your sole remedy is to return it in unused condition.

PRICING

“List Price” means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on AlphaDiscounters and other retailers. Certain products may have a “Was Price” displayed, which is determined using recent price history of the product on AlphaDiscounters.

With respect to items sold by AlphaDiscounters, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by AlphaDiscounters is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

PRODUCT REVIEWS

The company allows users to rate products presented on the Website using text, rating and/or photos. To be able to evaluate the product, users must be registered on the website.

The Company takes control measures to ensure that the reviews displayed on the Website come from users who have actually purchased the product. For this purpose, the ratings that will be published on the Website must necessarily, whether they are negative or positive, relate to the transaction of the user who previously purchased the product. In order to ensure the reliability of the reviews submitted by users and concerning the products presented on the Website, the Company and the administrators of the Website reserve the right to request additional information from the user to confirm that the review in question comes from a confirmed purchase of the product. If for some reason and for a certain period of time the rating cannot match the confirmed purchase, this rating is published, but is not taken into account in the average rating of the corresponding product. It is noted that the process of ensuring the origin of user ratings described above does not depend on the process of managing the content of the rating.

Each user has the right to evaluate each product only one (1) time per transaction.

By submitting a text and/or photo to the Website, the Participant grants the Company a non-exclusive, perpetual and royalty-free license to reproduce, modify and publish the text and/or photos that you may have sent to the Website. At the same time, by submitting the text and/or photo, the participant agrees to the technical processing and formatting (for example, cropping or using “blurring” methods) of the photo and any other type of text modification prior to their publication on behalf of the Site administrators if the photo and/or text of the review violate the rules of content placement, specified below. In case of such processing, formatting or modification, the Company will make the necessary changes to immediately publish the assessment, and then inform the participant about the actions taken above, taking all measures to preserve the essence of the assessment as much as possible. Similarly, the above-mentioned granting of a license to use the Company and consent to any technical processing, formatting or other modifications also apply in the case of any other image that the participant may send to the Website.

The review text for each product may briefly mention the participant’s experience with a particular product and any comments or product ratings. The content of the assessment and/or photos that may accompany it must be the intellectual property of the participant and in no case violate the personal data of third parties, as well as intellectual or any other rights of third parties. Participants are solely responsible for the content and photos they submit for posting on the Site. The Company reserves the right to withdraw and delete content/photos that do not comply with the Terms of Use.

In particular, the text of product reviews cannot include:

Publication of a link that directly or indirectly directs users to an online store (regardless of whether this store cooperates with the Company or not)
Any mention of the store (regardless of whether it cooperates with the Company or not)
A link to the order processing and/or delivery process (regardless of whether it is an order placed through the Website or not)
Publication of information related to the promotion or commercial advertising of any third party, with the exception of legitimate promotions organized and controlled by the administrators of the Website and the Company.
Publication of information about commercial advertising of any third party or transactions between participants or between participants and third parties
Link to the product review of another user or another participant
Obscene or ironic expressions and characteristics
Content directly or indirectly related to computer piracy.
Representation of deception in stores
The English text written in non-English letters, or a text written entirely in a language other than English.
Text written exclusively in capital letters
Any text that is not related to the review or related to the product

Photos that may accompany product reviews cannot display:

Identifiable persons or other information that may be considered personal data of the user or other persons
Pornographic material
An act of violence
Incitement or assistance in the commission of criminal acts
Public obscenity (e.g. nudity, obscene gestures)
A product other than the one being evaluated
Indirect advertising of other products shown in the photo
Cases of disclosure of political, religious, etc. views or other personal data
Any photo/image that is not related, in the unverified opinion of the Company, to the evaluation or product.

It is noted that ratings with a special mark “Confirmed purchase” allow users to easily find ratings posted by other users who actually purchased or used the product in accordance with the internal control of the Company. Reviews without the “Confirmed Purchase” mark are reviews for which we cannot confirm that the product was actually purchased or used by the user who left the review.

In any case, it is indicated that only the estimates of the confirmed market, whether positive or negative, are taken into account for calculating the average score of each product.

QUESTIONS ABOUT PRODUCTS AND PRODUCT CATEGORIES

The Company allows participants to ask their questions to other users on each product and/or on each category of products presented on the Website. They can still answer questions from other participants or comment on other people’s answers. To have these features, users must be registered on the website.

By submitting the text to the Website, the Participant grants the Company a non-exclusive, perpetual and gratuitous license to reproduce, modify and publish the text presented on the Website. At the same time, by submitting the text, the participant agrees to change his text before publishing it on behalf of the administrators of the Website in case the text violates the rules of content placement, as defined below. If such processing is necessary, the Company preserves the essence of the question/answer/comment as much as possible. In any case, any text that violates the rules of content placement or is not suitable in size is at the sole discretion of the Site administrators.,

The questions and answers carried out on the Website between users on a specific product and/or a certain category of products are intended to help each user choose a product of his choice that meets his needs, as well as to solve his questions about a specific product before when buying the product or even after buying it.

Participants are solely responsible for the content they submit for posting on the Site. The Company reserves the right to withdraw and delete content that has been proven to belong to third parties and that has been published on any electronic or printed medium.

The Company verifies the published content, but does not guarantee the quality and correctness of the responses received from users, and also does not accept the content of published texts expressing the opinion of their editors. The user is responsible for carefully considering whether to accept the response provided.

The text should not contain:

Obscene or ironic expressions and characteristics
Questions about the price and availability of goods
Questions about the progress of the order
Content that may misinform or mislead other users
Personal data (name, phone number, etc.)
Text written exclusively in capital letters
A English text written in non-English letters, or a text written entirely in a language other than English
Content directly or indirectly related to computer piracy
Link publication is a link that directly or indirectly directs users to an online store (regardless of whether it is a AlphaDiscounters partner store or not)
Publication of information related to the promotion or commercial advertising of any third party, with the exception of legitimate promotions organized and controlled by the administrators of the Website and the Company
Advertising of products or services or a referral link to any website or service
Placement of repetitive text or text that is not related to the content of the Site (spam)

SANCTIONS AND EXPORT POLICY

You may not use any AlphaDiscounters Service if you are the subject of Greece and European Union sanctions or of sanctions consistent with law imposed by the governments of the country where you are using AlphaDiscounters Services. You must comply with all Greece and European Union or other export and re-export restrictions that may apply to goods, software (including AlphaDiscounters Software), technology, and services.

OTHER BUSINESSES

Parties other than AlphaDiscounters operate stores, provide services or software, or sell product lines through the AlphaDiscounters Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from AlphaDiscounters. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). AlphaDiscounters does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

FINAL PROVISIONS

Company, its legal representatives or its employees be liable for any damage, positive or negative, that its members may suffer as a result of using its services, directly or indirectly caused by the actions or omissions of third parties members.

In the event of any dispute between the participants of the Website regarding the use of the services in violation of the terms of this Agreement, it was agreed that the Company, its employees and partners are not responsible, and the affected user bears the burden, as it requires a third party to compensate for any possible damage.

The services provided through the Website, including simple search or creation of a member account, are not intended for persons under 15 years of age. If you are under 15 years of age, you must not use the Website or provide us with any personal data without the necessary permission of a parent or guardian. As far as we know, the Company does not collect or process data on persons under 15 years of age. If you are a parent or guardian and you believe that your child has provided personal data to the Company, please contact us at [email protected]. Exceptions are certain services of the Website, such as shopping through the AlphaDiscounters Cart, as well as the purchase of products, aimed at adults (approximately: tobacco products and their analogues, weapons, alcohol-containing products, etc.), which are addressed only to persons over the age of 18.

In any case, for any dispute arising between the Company and visitors or participants of the Website, the courts of the Republic of Greece in city of Athens are competent, and Greek law applies to them.

HOW TO SERVE A SUBPOENA OR OTHER LEGAL PROCESS?

AlphaDiscounters accepts service of subpoenas or other legal process. Subpoenas or other legal process may be served by sending them at the following address:

Alphadiscounters.com, S.A.

Corporation Service Company

3is Septemvrio 144 – Republic of Greece, Athens PO BOX 112 51

Attn: Legal Department – Legal Process

Please note also that providing detailed and accurate information at the outset will facilitate efficient processing of your request. That information will include, for example, e-mail and/or credit card number used to make purchases for retail purchase information; the name, e-mail, and physical address of a seller for seller information; device serial number for AlphaDiscounters devices; and IP address and complete time stamps.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT

If you believe that your intellectual property rights have been infringed, please submit your complaint using our online form. This form may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.

We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.

We offer the following alternative to our online form for copyright complaints only. You may submit written claims of copyright infringement to our Copyright Agent at:

Alphadiscounters.com, S.A.

Copyright Agent

3is Septemvrio 144 – Republic of Greece, Athens PO BOX 112 51

e-mail: [email protected]

Written claims concerning copyright infringement must include the following information:

A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest;

A description of the copyrighted work that you claim has been infringed upon;

A description of where the material that you claim is infringing is located on the site;

Your address, telephone number, and e-mail address;

A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.